Conciliation
- It involves guiding the parties toward a mutually agreeable resolution, where they utilize a conciliator who meets separately with each party to resolve their conflict.
- The conciliator meets individually with each party to reduce tension, enhance communication, and clarify the situation to facilitate a negotiated settlement. Participation is voluntary, and parties cannot be compelled to mediate if they do not wish to, distinguishing it from arbitration.
- The initiating party must formally invite the opposing party to mediate under this section, providing a concise description of the dispute.
- The clause specifies that a conciliation agreement is a temporary resolution reached after a dispute. Parties can engage in conciliation even while arbitration is underway (section 30). It's a non-binding process where an impartial conciliator assists parties in reaching a mutually acceptable resolution.
- Conciliation is a less formal alternative to arbitration. The conciliator's proposals can be accepted or rejected by the parties. However, the settlement agreement reached by the conciliator becomes final and binding only if both parties approve it.